Overnight Delivery For Metro Area’s
1 to 3 Days For Rural Areas
Delivered Between 3 to 7 Days
Most items ordered before 2pm are posted that day for your convenience!
This excludes weekends and holidays.
All shipments where tracking status is deemed “delivered” will serve as proof of delivery.
Ella B Fashion is not responsible for lost or stolen claims once proof of delivery is confirmed.
Please insure the shipping address provided to us is correct and complete.
Re-shipped items will be subject to a re-ship fee.
Express Postage Still The Quickest Way To Get Postage
( Coronavirus Restrictions )
Express Post Guarantee Temporarily Suspended.
Effective 20 April 2020, we’re temporarily suspending the Express Post guarantee of a refund and replacement envelope or satchel for articles that don’t meet the next business day delivery standard
Express Post is still available
Our Express Post service will continue to be our fastest postal delivery option for our customers – and we’ll continue to prioritise these deliveries. They just may not be delivered next business day every time.
This change is due to delays to our delivery services caused by the ongoing impacts of the coronavirus pandemic, including:
a significant increase in parcels that require manual sorting
social distancing measures in place at our facilities, which mean we can’t process items as quickly as usual
a significant reduction in the availability of passenger flights – which, in addition to our dedicated overnight airfreight network, also carry our parcels
The temporary removal of the Express Post guarantee is not intended to impact any rights that customers may have under the Australian Consumer Law.
Note: Express Postage Still The Quickest Way To Get Postage